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Medior Technical support engineer bij Rohill

Over de vacature


• Developing a good understanding of current and legacy Rohill products and installations;
• Handling internal and external support requests and providing prompt and accurate feedback;
• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues;
• Ensuring proper recording and closure of all issues;
• Updating and upgrading of customer systems;
• Visiting customer’s sites in order to resolve issues that cannot be resolved remotely;
• Preparing, supervising and conducting Product, Factory and Site Acceptance Tests;
• Preparing and executing of Installation Supervision and/or Commissioning;
• Preparing and executing technical training to users;
• Assisting in the implementation of Interoperability Tests.

Gevraagd wordt

• Affinity with the communication market
• B.Sc. or B.Eng. degree or equivalent experience
• Excellent communication skills
• Experience in providing technical training
• Excellent analysing skills
• Ability to coordinate and prioritize
• Knowledge of IP networks and remote access
• Knowledge of shell scripting
• UNIX/Linux platform experience
• Willing to travel worldwide on regular basis
• Team player, but self-motivated
• Second language is a pro

Geboden wordt

• Salary in line with experience
• Full time employment (40 hours)
• Location: Hoogeveen, The Netherlands
• Contributory pension scheme
• Flexible working hours
• Training opportunities
• Travel allowance
• Expense allowance scheme
• 27 days of paid leave
• Growing international company
• Challenging work in a niche market
• Collegial professional working environment


Rohill is a Dutch manufacturer of mission-critical TETRA communication infrastructure and control room applications with global presence and over 40 years experience. Rohill supplies leading-edge hardware and software products and is known for its successes with communication systems for the military, public safety, public transport and airports, where tailor-made solutions are a must. The Rohill TetraNode systemarchitecture uses Software Defined Radio (SDR), pure soft switching technology and integrated LTE networks.

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